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Crass & Sugar Shipping Information:

Crass & Sugar ships to the following countries: Canada, USA, Australia, New Zealand, and parts of Europe.
Once your order has been confirmed and authorized, it will be processed and shipped out to you within 24-48 hours. This does not include weekends and holidays. Please allow 3-10 business days from Canada Post ground delivery. International orders shipped via Canada Post may take longer than domestic shipping (up to 4 weeks). Please note, Crass&Sugar.com cannot always guarantee availability of products. If you have ordered an item that is not available or that is delayed, we will notify you of this via email. If you have any questions regarding the status of your order at anytime, please email us at: jill@crassandsugar.com 

Please note we are not responsible for any packages that need to be re-routed.

In order to ensure timely delivery of your package, we cannot allow changes to an order once submitted over the website.

Crass & Sugar is not responsible for Duty and Freight Charges for International Orders. Please expect longer deliver length to the following: Alaska, Hawaii, & Puerto Rico and all international packages. 

Please note there is a standard shipping fee of $10 on all orders. Any additional shipping fees you will notified by email. International Shipping Charges vary per country and weight of package. You will receive your shipping cost and your final total by email prior to shipping. 

We make every effort to deliver your package to you as soon as possible. However, there are some conditions which may cause delays:

  • Credit Card Approval: Inconsistent credit card, billing and/or shipping information may delay your order.
  • Cutoff Time/Holidays/Weekends: Orders received after 9:00 AM PST will be processed the following business day.