Crass & Sugar Ships to: Canada, USA, Australia, and Europe
Refund, Returns and Cancellation Policies:
All prices are set in US currency. Items are shipped bi-weekl; within 5 days of payment, and are shipped from Vancouver, BC Canada using Canada Post complete with a tracking number.
Orders placed within BC are charged PST/GST. Orders placed within Canada are charged GST
Canada shipping amount - $8.50 per order. US shipping amount - $10.50 per order. International shipping amount - $12.50 per order
Please add an additional $3.50 per item within Canada, and the USA, and $4.50 per international order.
*Report damaged goods within 7 days of arrival. Return item(s) for replacement at no additional charge within 14 days of arrival.
*Any cuffs may be exchanged within 14 days of arrival less shipping costs. Earrings are NOT returnable for sanitary reasons. Notify us of your return within 7 days.
FREQUENTLY ASKED QUESTIONS
What material are the cuffs made from?
All cuffs are made from stainless steel a sustainable material.
What material are the earrings made from?
All earrings are made from stainless steel and hang from sterling silver "925" hooks
What are the charms made from?
All charms are made from silver plated petwer.
Is the pewter hazardous to my health?
According to our supplier pewter is not hazardous to your health unless it is ingested, and it is plated with silver so the pewter is not directly in contact with anything. KEEP CHARMS OUT OF REACH FROM SMALL CHILDREN AND ANIMALS. Not liable for the misuse of any jewelry.
Does the artwork/design on the jewelry wear off easily?
The designs on both earrings, and bracelets have been bonded to the metal so there is a greater resistance to being scratched. If you're jewelry is well taken care of it will last a very long time.
Does one size really fit most people?
Yes. The cuffs, and bracelets have been made to fit wrist sizes 5.5 - 6.5 comfortably. The stainless steel is a flexible material so it can be squeezed closed tightly or opened to allow more room.
Are the edges of the material soft?
The material has been sanded and deburred to smooth out any harsh edges. Stainless steel is an industrial metal and needs to be treated with care. Not liable for any harm.
Crass & Sugar is not liable for misuse or mistreated jewelry/accessories that may/could cause any harm/injury. Please treat items with responsibility they are made from various metals.
Does stainless steel get hot?
Yes. Stainless steel holds heat as well as cold. It is recommended that you do not leave your stainless steel jewelry/accessories near any heat such as open flame, sun, or heat source because it may become hot to touch. If this does happen just let the metal cool down, and return to normal. Not liable for jewelry causing any harm.
Is the material heavy?
No, one of the finest gauges of stainless steel has been used in the creation of the earrings and bracelets.
